Terms of service

📜 Terms of Service

Welcome to Shop Umaiza. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

🛍️ General

  • By using our website, social media pages, or placing an order, you agree to comply with these terms.

  • We reserve the right to update or change these Terms of Service at any time without prior notice.

💍 Product Information

  • We make every effort to display product colors, designs, and details accurately.

  • Slight variations in color or design may occur due to lighting, screen resolution, or handmade finishing.

  • All jewelry is subject to availability.

📦 Orders & Confirmation

  • Orders are processed only after confirmation via call, WhatsApp, or email.

  • We reserve the right to cancel any order if product is unavailable or information provided is incorrect.

🚚 Shipping & Delivery

  • Delivery time is 4–5 working days all over Pakistan.

  • Delays may occur due to courier issues, public holidays, or unforeseen circumstances.

🔁 Returns & Refunds

  • Returns and refunds are accepted within 7 days of delivery, subject to our Return & Refund Policy.

  • Items must be unused and in original condition.

💰 Pricing & Payments

  • All prices are listed in PKR.

  • Prices may change without prior notice.

  • Cash on Delivery (COD) and other payment methods are subject to availability.

⚠️ Limitation of Liability

  • Shop Umaiza is not responsible for delays or damages caused by courier services.

  • We are not liable for any indirect or incidental damages arising from the use of our products.

🔒 Privacy

  • Customer information is kept confidential and used only for order processing and communication.

  • We do not share personal information with third parties without consent.

📩 Contact Information

For any questions regarding these Terms of Service, please contact us at:
📧 Email: shopumaizaofficial@gmail.com